Your privacy is important to Convergeray.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using Convergeray.com, you consent to the practices described in this policy.
1. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and billing information, which you provide when you create an account, purchase a mobile application, or contact us.
- Usage Data: We collect information about how you use our website, including the pages you visit, the links you click, the time you spend on each page, and your IP address. This data helps us understand user behavior and improve our website and services.
- Device Information: We may collect information about the device you use to access our website, including the device type, operating system, and unique device identifiers.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device and allow us to recognize you when you return to our website. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Services: We use your information to provide you with access to our website and services, to process your purchases, and to improve the functionality and user experience of our website.
- Communication: We may use your email address to send you updates, newsletters, marketing materials, and other information about our products and services. You can opt-out of receiving these communications at any time.
- Analytics: We use usage data and device information to analyze trends, track user behavior, and gather demographic information. This helps us understand how our website is being used and to make data-driven decisions about improvements and new features.
- Customer Support: We use your information to respond to your inquiries, resolve issues, and provide customer support.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, deliver emails, and provide other services. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. In such cases, we will obtain your consent before sharing your information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information, such as your payment details, during transmission.
- Secure Storage: We store your personal information on secure servers that are protected by firewalls and other security measures.
- Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their job duties.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
5. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You have the right to opt-out of receiving marketing communications from us.
To exercise these rights, please contact us at [email protected]. We may require you to verify your identity before processing your request.
6. Children’s Privacy
Convergeray.com is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date at the top of this policy. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.
8. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]
9. International Users
If you are accessing Convergeray.com from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection laws of the United States may differ from those in your country. By using our website, you consent to the transfer of your information to the United States.
